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How to fix Wi-Fi connection problem with 5GHz networks on Surface

If y'all're getting an "Unable to conntect to this network" error bulletin with a 5GHz Wi-Fi network after installing the latest update on your Surface Volume, Surface Laptop, or Surface Pro 5th Gen, y'all're non the only one. According to diverse users reports at the Microsoft forums and Reddit, the new Marvell Semiconductor, Inc. – Internet – 15.68.17013.110 driver for the Surface Wi-Fi adapter is breaking the connection with wireless networks using the 5GHz band, leaving users with access simply to the much slower 2.4GHz band.

The problem appears but to exist affecting a small portion of Surface owners, and if you're i of them, the workaround to mitigate the outcome (until Microsoft releases a permanent set up) is to rollback the Marvell driver to the previous version.

In this Windows x guide, we'll walk you through the steps to whorl back to the previous version of the Marvell AVASTAR Wi-Fi driver on Surface devices to set up connectivity to 5GHz band networks.

How to reinstall older Wi-Fi driver on Surface

To remove the problematic Wi-Fi driver to temporarily fix the connectivity problem to a 5GHz wireless network, use these steps:

  1. Open Start.
  2. Search for Device Manager and click the top result to open the feel.
  3. Aggrandize the Network adapters branch.
  4. Correct-click the wireless adapter (Marvell AVASTAR Wireless-AC Network Controller) with the problem and select the Backdrop option.

  5. Click on the Driver tab.
  6. Click the Roll Dorsum Driver button.

  7. Select ane of the reasons you're rolling backup.

    Quick annotation: If you want you tin can select the For another reason selection, and draw the problem:" Connecting to 5GHz network results in Unable to connect to this network" error message.

  8. Click the Yes push.

  9. Click the Yes button again to restart your Surface.

Once you consummate the steps, the "Marvell Semiconductor, Inc. – Cyberspace – fifteen.68.17013.110" volition be removed and the previous version of the driver will install automatically requite access back to the 5GHz wireless network. Using the procedure will too forbid Windows Update from reinstalling the same commuter once more, but in future updates, a new version of the driver may download and install automatically.

More Windows ten resources

For more helpful articles, coverage, and answers to common questions nearly Windows 10, visit the post-obit resource:

  • Windows 10 on Windows Central – All you need to know
  • Windows ten assistance, tips, and tricks
  • Windows ten forums on Windows Key

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Source: https://www.windowscentral.com/how-fix-wi-fi-connection-problem-5ghz-networks-surface

Posted by: fossutall1944.blogspot.com

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